Built for plumbing, HVAC, electrical & restoration

Grow Your Trades Business Without Growing Your Payroll

Hire dedicated remote dispatchers, customer service reps, estimators, and admin staff who help you book more jobs, improve customer service, and keep technicians focused on revenue-generating work.

Dedicated full-time team members
Experienced support professionals
Faster hiring process
Significant savings vs. local staffing
Today's Dispatch Board Live
JM
J. Martinez — No Heat Call
Assigned to Truck 4 · Eastside
Booked
RT
R. Thompson — Drain Backup
En route · ETA 22 min
In Progress
SK
S. Kim — Panel Upgrade Quote
Estimate sent · awaiting reply
Quoted
DW
D. Wallace — Restoration Inquiry
Inbound call · just now
New Lead
0
Missed calls today
100%
Calls answered

One Team, Every Department Your Office Needs

From dispatch to bookkeeping, every role is matched and trained for the trades industry — not generic admin work.

Operations

Dispatch Coordinators

Schedule appointments, manage technician routes, customer updates, emergency call coordination.

Sales & Support

Customer Service Representatives

Answer inbound calls, schedule service appointments, handle inquiries, follow-up communication.

Administration

Administrative Assistants

Data entry, email management, permit and document tracking, job file organization.

Project Management

Estimating Assistants

Prepare estimates, proposal formatting, follow-up on submitted quotes, CRM updates.

Finance

Bookkeeping Assistants

Invoice management, accounts receivable support, payment follow-up, expense tracking.

Growth

Marketing Assistants

Google review generation, social media management, email marketing, lead follow-up.

Built For Growing Service Businesses

01

Answer More Calls

Capture every lead and reduce missed opportunities, even during your busiest service windows.

02

Improve Scheduling

Keep technicians productive with organized, conflict-free dispatching across every truck.

03

Lower Labor Costs

Add experienced support staff without local hiring expenses, benefits overhead, or office space.

04

Scale With Confidence

Expand your operations without overwhelming the team you already have in place.

PIVOTAL
Every call, covered
Your remote team answers while your crew is on the job.

Your New Team Member In Four Easy Steps

1

Tell Us Your Goals

Share your business and hiring needs so we know exactly who you're looking for.

2

We Source & Screen

We find and vet qualified candidates experienced in the trades industry.

3

You Interview & Select

Meet your top matches and choose the team member who fits best.

4

Your Team Member Joins

Your new hire starts supporting operations from day one.

"

Spend Less Time Managing Operations And More Time Growing Your Business

Whether you're running a plumbing company, HVAC operation, electrical contracting business, or restoration firm, your growth depends on delivering excellent service while maintaining efficient operations.

Our remote professionals help manage scheduling, customer communication, administration, and support functions — so your technicians can focus on what they do best.

Ready To Scale Your Trades Business?

Discover how remote staffing can help you improve efficiency, reduce costs, and support business growth.

By submitting, you agree to be contacted about Pivotal Workforce staffing services. We never share your information.